Privacy Policy
1. Introduction
Welcome to Giftsegg.com (the “Site”). Giftsegg (“we,” “us,” or “our”), operated by Debrah Arriola LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site, purchase our apparel (“Products”), interact with our customer service, or otherwise engage with our services.
Your privacy is important to us. By accessing or using our Site, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Site or provide us with your personal information.
2. Information We Collect
We collect personal information to provide and improve our Products and services. The types of personal information we may collect include:
Identifiers: Such as your name, email address, postal address (for shipping and billing), phone number, IP address, and account username (if you create one).
Commercial Information: Information related to your purchases, including Products bought or considered, order history, payment details (which are processed securely by our third-party payment providers – we do not store full payment card numbers), and shipping information.
Internet or Other Electronic Network Activity Information: Information about your interaction with our Site, such as your browsing history, search queries, pages viewed, time spent on pages, links clicked, device information (e.g., type, operating system, browser type), and referring/exit pages.
Account Information: If you create an account, your login credentials (password stored securely/hashed) and any preferences you set.
Communications: Records and copies of your correspondence if you contact us (e.g., emails to customer support, messages via contact forms).
3. How We Collect Your Information
We collect personal information from you in several ways:
Directly From You: When you place an order, create an account, subscribe to our marketing communications, contact customer support, or otherwise voluntarily provide information to us.
Automatically As You Navigate the Site: Through the use of cookies, web beacons (pixels), server logs, and other similar tracking technologies that collect technical data and usage patterns.
4. How We Use Your Information
We use the personal information we collect for various legitimate business purposes, including:
To Fulfill Orders and Provide Services: Processing your transactions, coordinating the production of made-to-order items with our partners, arranging shipping, managing returns and exchanges, and providing customer support.
To Operate and Improve Our Site: Maintaining Site functionality, analyzing usage trends to enhance user experience, troubleshooting technical issues, developing new products or features, and personalizing your experience.
To Communicate With You: Responding to your inquiries, sending order confirmations, shipping notifications, and other transactional emails, and providing information about our Products and services.
For Marketing Purposes: With your consent where required by law, sending you promotional emails about new arrivals, special offers, sales, or other news. You have the right to opt-out of marketing communications at any time.
For Security and Fraud Prevention: Detecting and preventing fraudulent activity, protecting the security and integrity of our Site and business operations, and enforcing our Terms of Service.
To Comply With Legal Obligations: Meeting applicable legal and regulatory requirements, responding to lawful requests, court orders, or legal processes.
5. How We Share Your Information
Giftsegg values your privacy and does not sell your personal information. We may share your personal information with third parties only in the ways described below and necessary for our business operations:
Production Partners: As our Products are made-to-order, we share necessary order details (such as product specifications, design files, and your shipping address) with our carefully vetted production partners solely for the purpose of manufacturing and fulfilling your specific order. They are contractually bound to protect your information and use it only for this purpose.
Service Providers: We engage trusted third-party companies to perform functions on our behalf, such as payment processing (e.g., Stripe, PayPal), shipping and delivery (e.g., USPS, UPS, DHL), email communications, website hosting, data analysis, marketing assistance, and customer relationship management. These service providers have access to personal information needed to perform their functions but are contractually obligated not to use it for other purposes.
Legal Requirements and Safety: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Giftsegg, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of users of the Service or the public, or protect against legal liability.
Business Transfers: If Giftsegg or Debrah Arriola LLC undergoes a business transaction like a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information may be among the assets transferred.
With Your Consent: We may share your information for other purposes not described in this policy if we obtain your explicit consent beforehand.
6. Cookies and Tracking Technologies
Our Site uses cookies (small files placed on your device) and similar technologies (like web beacons or pixels) to enhance functionality, analyze site performance, remember your preferences (like items in your cart), facilitate essential site operations, and potentially assist with marketing efforts. You can typically manage cookie preferences through your browser settings, but disabling certain cookies might impact your ability to use some features of our Site.
7. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
8. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements, resolving disputes, and enforcing our agreements. When your personal information is no longer needed, we will securely delete or anonymize it.
9. Your Privacy Rights
Depending on your location and applicable laws (e.g., GDPR in Europe, CCPA/CPRA in California), you may have certain rights concerning your personal information. These rights may include:
The right to access the personal information we hold about you.
The right to request correction of inaccurate personal information.
The right to request deletion of your personal information (subject to certain exceptions).
The right to opt-out of receiving marketing communications from us (you can typically do this via an “unsubscribe” link in emails or by contacting us).
The right to know more details about the categories and specific pieces of personal information we collect and share.
The right not to be discriminated against for exercising your privacy rights.
To exercise any applicable rights, please contact us using the methods provided in the “Contact Us” section below. We will respond to verifiable requests in accordance with applicable law.
10. Children’s Privacy
Our Site and Products are not intended for children under the age of 16 (or other applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe we have collected information about your child, please contact us immediately so we can take appropriate action, including deleting the information.
11. Third-Party Links
Our Site may contain links to external websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, service offerings, legal requirements, or other factors. We will post any changes on this page and update the “Effective Date” at the top. Your continued use of the Site after such modifications will constitute your acknowledgment of the modified Privacy Policy. We encourage you to review this page periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:
Address: 1242 Buccaneer Dr, Abilene, Tx 79605, United State.
Email Us: [email protected]
Phone: +1 (919) 666-2111